How To Respond To Negative Reviews On Facebook & Google

How to respond to negative reviews - talking into tin can

For a majority of consumers, it is a routine that we check out reviews of establishments we intend to visit. That being said, the business owners also want to make sure that they are addressing those reviews that paint a negative picture of their business. Making sure that those reviews are taken seriously and dealt with in a positive manner will let customers know that the owner is all about providing quality services and goods.

Key Takeaways:

  • Online reviews can have as much impact as word of mouth recommendations.
  • Reasonable responses are a good way to counteract bad reviews.
  • Some reviews should not be replied to because the issue cannot be resolved

“My search returned nearly a dozen options, each result showing details like star ratings, reviews, busy times, and links to articles that mentioned the business.”

Read more: https://www.fastcompany.com/40504968/how-to-respond-to-negative-reviews-on-facebook-yelp-and-google

10 Free Plumber Marketing Ideas

Are you looking for some free plumber marketing ideas?

If you don’t have much to spend on marketing, you might wonder how to grow your plumbing business. The good news is that there are plenty of things you can do to attract new customers without spending a cent.

The 10 Free Plumber Marketing Ideas

Here’s my list of 10 free plumber marketing ideas for you to try. When I say free – that’s free of money – but not time (sorry). You don’t need to do them all – start with one and be consistent.Continue reading

Local SEO Begins with Community

The article is about how to increase your company’s SEO by getting involved with the community. By getting involved, you are able to make connections with successful people. These people can then help your business or community simply by referencing your site or business on their blog. The article also recommends offering services and becoming the face of your business so that when articles are printed, you can ask that they post a link to your site by your name.

Key Takeaways:

  • Telling your story is important, but telling the stories of your community is the best local SEO strategy you’re not using.
  • Once you’ve got some local photos, go to work and make sure they have the biggest benefit for your visibility when added to your site.
  • Take advantage of any community-building opportunities provided by the platform. You can generally join groups, organize your photos into sets and share your photo.

“When you think about it, you don’t need search engines for most of those things. The world doesn’t happen online any more than Google defines who we are. Search engines are just a mirror that reflects our relationship with the world around us.”

Read more: https://www.brightlocal.com/2018/07/24/local-seo-begins-with-community/

Survey: 63% of SMBs Now ‘Encourage’ Customer Reviews

It has become apparent in today’s technological world that more and more business people take reviews very seriously. Those that take the time to respond to a customer’s compliments or complaints really care about what is thought about them. Those that do not respond do not really care and are not interested in becoming a larger and more successful business.

It is very important to respond to reviews because it is viewed that the review of one person is the voice of one thousand people.

Key Takeaways:

  • The survey also found that 63% of SMBs encourage customers to post reviews online, while 37% don’t do anything to generate reviews.
  • It also found that among SMBs who respond, 81% do so for both positive and critical reviews; 12% only respond to positive reviews and 6% only respond to negative reviews.
  • A 2018 LSA survey for SOCi found that 50% of SMBs (n=315) didn’t have a review acquisition strategy and 40% infrequently or never responded to reviews.

“Overall, the Uberall survey suggests a pretty digital-savvy SMB population.”

Read more: https://www.lsainsider.com/survey-63-of-smbs-now-encourage-customer-reviews/archives

How Small Businesses Can See Big Results With Foundational SEO

SEO is certainly changing the market for a lot of business owners. Learn a little about the practice and what the future holds for SEO. Small businesses might be able to generate a lot of interest in these techniques. That will have an immediate effect on sales and other markers. Small business owners are definitely captivated by the results of SEO. That practice is changing web use in many ways. People are now taking note of that fact.

Key Takeaways:

  • Grow business with technical SEO, use search-engine-friendly content management system.
  • Keyword research will allow a customer to find your resource much better.
  • Make sure your site is user-friendly or it will drive away a possible customer.

“Search engine optimisation is not rocket science for any site, small and local businesses included.”

Read more: https://searchengineland.com/how-small-businesses-can-see-big-results-with-foundational-seo-304746

How To Boost Your Carpet Cleaning Google Ads For Profitable Jobs

Picture of Vossey and text Get Your Carpet Cleaning Google Ads To Work

Getting relevant traffic to your carpet cleaning website is a critical component of generating leads and booking jobs for your business.

Now Google Ads or Google Adwords as it was formerly know is a vital way for many carpet cleaning businesses to generate relevant traffic traffic and leads to their business.

But how do you do it properly? How do you make sure it's working effectively for you? And what are the key things that you should be doing to make your AdWords work effectively.

Continue reading