How To Get A 350% Higher Flow Of Leads And New Customers

Turn Your Customers Into Your Best Sales People

YES! I'm ready to benefit more 5 star reviews online, receive an increased flow of leads and new customers compared to my competitors and convert more prospects that come to my website!

I understand that when I act now, not only do I get the "RepBuilder" software, but I also get all of the following:​

  • BONUS #1 - Free set up of review venues and links, emails and customer communications. Value $397
  • BONUS #2 - Our free training guide about how to ask customers for reviews and get the process happening as part of normal operations in your business. Value $150
  • BONUS #3 - My personal "Online Reputation Assessment" checklist so help you understand your current online reputation. Value $47

I also understand I have 30 days to put RepBuilder to the test

100% MONEY BACK GUARANTEE

If RepBuilder doesn't help me get more 5 star reviews online within 30 days... then I understand that I will receive a full refund, No Questions Asked!

REPBUILDER

Build Your Online Reputation

1 Location

Links to multiple review venues

  • Full review management system
  • Internal and external reviews
  • Dashboard and reporting
  • Customisable for your brand
  • Full training given
  • EMail and SMS* messaging
  • Free set up
  • Reviews streamed to website
  • Easy review sharing on social media

$87 / month

Setup: $147 one time payment

Cancel Anytime

REPBUILDER PLUS

Build Your Online Reputation and Market It

1 Location

Links to multiple review venues

  • Full review management system
  • Internal and external reviews
  • Dashboard and reporting
  • Customisable for your brand
  • Full training given
  • Email and SMS* messaging
  • Reviews streamed to your website
  • Easy review sharing on social media
  • Free setup

$97 / month

Setup: $199 one time payment

Cancel Anytime

Here's What You Get

Enter your recent customer's details

Just enter the Customer's name, mobile number and email address into the simple QuickAdd form at the end of the service delivery. This kicks off a predefined process for requesting internal (not-public feedback.

The process can accommodate instant requests or delayed requests so you can make it suit your internal process.

You can also add the location, service vehicle or service persons details. 

Send SMS and / or Email Internal Feedback Request

When the specified delay is completed RepBuilder will automatically send an SMS or email message to your customer asking for feedback​.

SMS has much higher open and completion rates then email.

You can tailor the messages to suit your brand and you can choose to use SMS only, email only or both.​

It's Easy For The Customer - So They Will Do It

It's very easy for the customer to rate your service and leave feedback on their phone. It's even easier to do this on a tablet or desktop computer if they open the request by email.

The is also the option to use the 0-10 Net Promoter scale and a simple Good / Bad service option is also available.

At this stage your customer's rating is still internal and only designated people in your business have access to the ratings and feedback.​

All forms are mobile responsive​.

Automated Follow Up Of Customers Who Do Not Leave Feeback

Of course, people are busy and some don't leave feedback when you ask.  RepBuilder has a fully customisable process for request follow up for those who do not leave internal feedback.

You can ask only once, you can ask a 2nd time, or you can send multiple reminders and vary the request delay. It's up to you.

Intelligent Routing Reduces The Chance Of Negative Reviews Going Online  

RepBuilder treats good reviews differently than bad reviews.

When a customer leaves a positive review, RepBuilder can ask them to go online and leave a review there too.  You can set follow up requests for online reviews as well. 

For people who leave a negative review, RepBuilder offers them different process. Customers who have given a negative review are not offered the chance to go online and leave an online review.

RepBuilder Helps Keep Negative Reviews Offline

In the odd case where an unhappy customer leaves a negative review, RepBuilder directs them to a suggestion form so you can collect the rating and some feedback.

This form can be customised for your business.

When someone has had a chance to have a say, they are less likely to go online and "take revenge" by leaving a negative review on one of the online review sites.

It also puts your business in a position to fix the problem quickly and redeem the situation with your customer.

Instant Alerts About Feedback So You Can Act Fast When You Need To

When you get feedback from your customer, RepBuilder will automatically send a thank you response to the customer.

RebBuilder also has a process for alerting a nominated person in your business about the feedback.

This is especially helpful for negative feedback, as you can get right on top of the situation and make it better for the customer. If you can fix the problem with the customer, 7 in 10 will stay and many will become advocates of your business.​

Get Your Customers To Leave Online Reviews On Sites That Matter To Your Business

You can set up a range of review sites to suit your business needs. This allows you to direct customers to review sites that matter most to your business.

Most people who have an Android phone have a Google account,  so it's very easy for them to leave a Google review without having to log in or set up a Google account.

You can also​ change the review site venues from time to time to make sure your business has new fresh reviews on a wide range of important sites.

Your RepBuilder Dashboard Tells You How You Are Doing 

The RepBuilder dashboard shows you:

  • ​Feedback scores from your customers
  • Process success in terms of getting customers to open emails and text messages and act on them
  • Your online reputation and reviews.
  • Negative reviews saved.

It's also your easy to use link to responding to reviews and customer comments.

Get Internal Reporting By Service Unit

If your business has more than one service delivery unit (vehicle, office, individual staff etc) you can even collect reviews and report on these at the service unit (or staff member) level.

This can help you recognise, reward and retain those service teams or staff who deliver the best customer service to your customers​.

RepBuilder Plus Allows You to Market Your Great Reviews To Improve Sales Conversion 

Shows a Google+ review shared on Facebook.

Reviews and testimonials increase sales conversion by up to 200%. 

RepBuilder Plus allows you to include your great reviews and testimonials on your website. Infact, you can set them up so they automatically stream to the site.

You have control over which reviews are shown, so you can ​make sure that your prospective customers will see all the positive feedback, ratings and reviews you have earned in one location.

You can also share your positive reviews to a range of social media sites to promote your great reputation to prospective and existing customers on your social media properties​. This will help bring you new customers.

You have full control of what is shared​

Share only the feedback you want shared, via your reputation management dashboard. Or have it post automatically, it's up to you

A Complete Review Management System

RepBuilder is a complete review system. You can collect internal reviews only or you can get the good reviews online to review venues that matter to your business.

Easily manage your response to reviews and track performance over time​ at whatever level you want.

What's Your Great Online Reputation Worth?

REPBUILDER

Build Your Online Reputation

1 Location

Links to multiple review venues

  • Full review management system
  • Internal and external reviews
  • Dashboard and reporting
  • Customisable for your brand
  • Full training given
  • EMail and SMS* messaging
  • Free set up
  • Reviews streamed to website
  • Easy review sharing on social media

$87 / month

Setup: $147 one time payment

Cancel Anytime

REPBUILDER PLUS

Build Your Online Reputation and Market It

1 Location

Links to multiple review venues

  • Full review management system
  • Internal and external reviews
  • Dashboard and reporting
  • Customisable for your brand
  • Full training given
  • Email and SMS* messaging
  • Reviews streamed to your website
  • Easy review sharing on social media
  • Free setup

$97 / month

Setup: $199 one time payment

Cancel Anytime

*If using SMS / Txt options, there will be additional charges for the cost of the SMS service if more than 100 texts are sent in the calendar month.

100% MONEY BACK GUARANTEE

If RepBuilder doesn't help me get more 5 star reviews online within 30 days... then I understand that I will receive a full refund, No Questions Asked!